I learned Monday that we don't have staff days. The library is closed, but we usually end up reviewing policies and doing inventory. Both of these are necessary, and required, tasks.
We have monthly staff meetings where we examine our stats, evaluate progress towards our goals, hash out new ideas, and review older ideas. Positive customer comments which specifically mention a group or a specific person are enlarged, highlighted and displayed on a bulletin board.
I would love to have actual staff days - when we focus only on training, reward and recognition. We can't afford it. However, I'm happy to say we do focus on training, and publicly recognize excellence - just not all in one place and time.
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